Contact us

Questions before you buy, or a licence that will not activate? Get in touch and a person will answer.

Support

Email: contact@aegiskeys.com
Telephone: +1 (518) 872-8775
Hours: 24 hours a day, 7 days a week — weekends and public holidays included

For an order problem, include your order number and, if activation is failing, a screenshot of the error message. It gets you a useful answer on the first reply instead of the third.

Business and bulk enquiries

Buying multiple seats, or licensing for a team? Email contact@aegiskeys.com with the subject line “Business enquiry”, telling us the number of users and what you need the software to do, and we will quote you.

Company details

Aegis Strategies LLC
PO Box 38092
Albany, NY 12203
United States

Response times

We answer around the clock and aim to reply to every message within a few hours. Missing-key enquiries are prioritised and usually answered much faster.